Have questions about our B&B accommodations in Galena, Illinois? Review the following policies for information regarding reservations, cancellations, breakfast, smoking, and more, when planning your stay at Aldrich Guest House.
But first, the stuff that we shouldn’t have to say but unfortunately do: Please note that violation of policies will result in cancellation of your reservation and removal from the property without refund. Any damages will be charged to the card on file. Now that we’ve got that out of the way, on to the fun stuff!
When is check-in and check-out?
We don’t think you should have to adjust your schedule to fit ours, so we let you tell us when you’ll be arriving. That way we can be here when it is best for you. We can often check guests in as early as 12 noon and sometimes even earlier – just let us know when you’ll be coming in! Check-out is any time before 11am on the day of your departure.
Where can I park?
Feel free to park on either side of the street in front of the house. Please avoid parking in the driveway or in the pad at the end of the street as that is the neighbor’s driveway.
What does ‘Cannabis Friendly’ mean?
Glad you asked! First and foremost, there is NO SMOKING OF ANY KIND IN THE HOUSE OR THE POTTING SHED! In a nutshell, it means that we have a designated structure, separate from the house, for those who wish to consume cannabis without disturbing those who do not. Basically, if you want to consume, we have a place for you to do that. If you don’t, you’ll probably have no idea that it’s even an option. If you have any questions or concerns, please feel free to let us know! For all the details, visit our Potting Shed page.
Do you take a deposit?
Just like when reserving a seat at a theater or on a plane, when you book a room, we hold it specifically for you. Unlike large hotels, we do not oversell our rooms. With this in mind, reservations are charged in full at the time of booking since we’re holding it specifically for you.
What is the cancellation policy?
Regardless of the reason for cancellation, shortening of reservation, moving reservation dates, or early departure: Single room reservations are non-refundable/non-changeable within 14 days of arrival. Group reservations, full-house bookings, and multiple rooms traveling together are non-refundable/non-changeable within 30 days of arrival. Cancellation or shortening of reservations prior to the 14 or 30-day period will be refunded less a $50 processing fee per room. Bookings for special events (including our annual 4/20 Event) are non-refundable regardless of when cancellation is made.
- As Covid-19 is now a known risk to travel, the above cancellation policy is in effect.
- This cancellation policy also applies to reservations canceled due to weather.
- Third-Party reservations (Expedia, Hotels.com, Booking.com, etc.) are non-refundable regardless of when cancellation is made.
- If you are concerned that you may not be able to make your trip for any reason or just want a little extra peace of mind and flexibility, we suggest you purchase travel insurance.
- If cancellation is due to official travel restrictions issued by federal, state, or local government, we will issue a Credit Voucher to be used within 12 months of the issue date.
Does the cancellation policy apply to cancellations due to Covid-19?
Yes, as Covid-19 is now a known risk to travel, the above cancellation policy is in effect. We suggest all of our guests purchase travel insurance. **If cancellation is due to official travel restrictions issued by federal, state, or local government, we will issue a Credit Voucher to be used within 12 months of the issue date.**
What about the Winter Weather Guarantee?
If you are concerned with the potential of weather affecting your travel plans, we suggest purchasing travel insurance as the 14 or 30-day cancellation policy also applies to reservations cancelled due to weather.
Are children allowed?
Due to being cannabis friendly, all guests must be 21 years of age or older.
What is breakfast like?
Please note that this is subject to change based on guidance from Federal, State, and Local government agencies.
Breakfast is served at 8:30 a.m. in the dining room and will include a variety of seasonal offerings. It is a full, hot breakfast, and you will not leave the table hungry!
Weather permitting, we serve breakfast on the screened-in porch where the tables are spaced at least 6 feet apart. When dining indoors, guests will be given the option of enjoying breakfast together at the dining room table or spaced throughout the house depending on individual comfort levels.
Do I have to eat in the dining room?
For those guests who prefer to have a private dining experience, we offer in-room breakfast for $25 per day. This will be served between 8.30am and 8.45am.
Can you accommodate dietary restrictions?
With advance notice, we are more than happy to accommodate dietary restrictions or food sensitivities. Additional charges may apply.
Can I bring my pet?
For the comfort and safety of all of our guests, pets are not allowed. We are happy to recommend local kenneling services if you should need that.
Is smoking allowed?
Illinois regulations stipulate that smoking is not allowed anywhere indoors, inside The Potting Shed, or on the screened-in porch. Smoking is prohibited within 15 feet of windows or doors. Smoking is allowed on the patio next to The Potting Shed.
Agreement between User and Aldrich Guest House
Welcome to https://aldrichguesthouse.com. The https://aldrichguesthouse.com website (the “Site”) is comprised of various web pages operated by Aldrich Guest House (“Aldrich Guest House”). https://aldrichguesthouse.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://aldrichguesthouse.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://aldrichguesthouse.com is an information website that links to our Online Reservation Site.
The purpose of this website is to allow you to browse for more information about our property and the surrounding area as well as reserve any available rooms or units.
Privacy
Your use of https://aldrichguesthouse.com is subject to Aldrich Guest House’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting https://aldrichguesthouse.com or sending emails to Aldrich Guest House constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Aldrich Guest House does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://aldrichguesthouse.com only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
https://aldrichguesthouse.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Aldrich Guest House and Aldrich Guest House is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Aldrich Guest House is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Aldrich Guest House of the site or any association with its operators.
Certain services made available via https://aldrichguesthouse.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://aldrichguesthouse.com domain, you hereby acknowledge and consent that Aldrich Guest House may share such information and data with any third party with whom Aldrich Guest House has a contractual relationship to provide the requested product, service or functionality on behalf of https://aldrichguesthouse.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://aldrichguesthouse.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Aldrich Guest House that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Aldrich Guest House or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Aldrich Guest House content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Aldrich Guest House and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Aldrich Guest House or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by Aldrich Guest House from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Aldrich Guest House Content accessed through https://aldrichguesthouse.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Aldrich Guest House, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Aldrich Guest House reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Aldrich Guest House in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Aldrich Guest House agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Aldrich Guest House AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
Aldrich Guest House AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Aldrich Guest House AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Aldrich Guest House AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Aldrich Guest House OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Aldrich Guest House reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Utah and you hereby consent to the exclusive jurisdiction and venue of courts in Utah in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Aldrich Guest House as a result of this agreement or use of the Site. Aldrich Guest House’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Aldrich Guest House’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Aldrich Guest House with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Aldrich Guest House with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Aldrich Guest House with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Aldrich Guest House reserves the right, in its sole discretion, to change the Terms under which https://aldrichguesthouse.com is offered. The most current version of the Terms will supersede all previous versions. Aldrich Guest House encourages you to periodically review the Terms to stay informed of our updates.
GDPR Compliance Statement
Aldrich Guest House respects and complies with the EU General Data Protection Regulations (GDPR).
Some of the key ways we comply with these regulations are:
Consent
We explain what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to contact from us.
Breach Notification
In the case of a security break with regards to Aldrich Guest House, all guests and businesses of Aldrich Guest House are notified through our break notification system.
Right to Access
Aldrich Guest House does not share or sell your information with unauthorized outside third parties. You can ask for a digital copy of your information that we have on file as well as asking for its removal.
Right to be Forgotten
You must opt-in to receive e-mails and communications from Aldrich Guest House. All e-mails have an unsubscribe option if you change your mind.
Data Portability
At any time you can request to have a copy of your data, have your data removed from Aldrich Guest House or ported to another controller of you choosing. Call us at 815-777-3323.
